Biography
Patrick Duffy is the CXO at bet365.
He oversees CRM strategy, offers, promotions, communications, and customer lifecycle management for Sportsbook and Gaming across multiple regions. His entire career has been with bet365, where he rose from a betting operator to senior leadership roles. In 2024, he was named among the winners of the Global CX 100 Award.
Work experience
Global CXO (Sportsbook & iGaming)
bet365
Global CXO (iGaming)
bet365
Head of CRM
bet365
CRM Manager, CX Strategy Commercial & Operations
bet365
CRM Manager, Creative Design Delivery & Publishing
bet365
International Content Manager, Translation & Localisation
bet365
International Project Lead, Digital Launch & Expansion
bet365
Senior Telebet Operator, Customer Services
bet365
Colleagues
Same team
